SHIPPING FREE?
Yes, shipping is FREE all over India.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our warehouses, and they will do
everything they can to get you your order as fast as they can! Due to the popularity
of our offers, please allow an estimated 3–6 days for your order to arrive.
CAN I TRACK MY ORDER?
YES, you will receive an AWB number (within 1 – 2 days) once you place an order.
You can track your order on our Tracking Page with the help of AWB number. If still
face issues tracking your orders, feel free to call or WhatsApp us at
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the a different
warehouse, depending on which one has them available the fastest. Alternatively, if
an item is popular and on a bit of a back order, we might ship your items at
different times, in different packages, to prevent holding up your order and to get it
to you as fast as possible!
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck
somewhere, sent back or even lost during the delivery process, we apologize! The
postal service is out of our control. However, in cases like this, because the
packages are insured, we will send you a new package with quicker shipping and
full tracking, if possible. Please see our refund and return policy for when these
might be applicable to shipping situations.
We will ship your product within 5 to 7 Days. If you have received a damaged product, we apologize. We are more than willing to help you out. Please click a picture for the product and email at upladderindustries@gmail.com
We will issue a refund or store credit, whatever the client prefers.
CONTACT INFORMATION
Questions about the policies should be sent to us at upladderindustries@gmail.com
Our contact information is posted below:
BUSINESS NAME
Up Ladder & Industries
Address:- Plot No. 12, Khasra no. 1295, Morta Industrial Area, Ghaziabad.
Phone no: 8860028662